[ IVERRA ] Contact Us

— Legal · Plate No. 09

Cookie Policy

This page explains what cookies are, which cookies Iverra uses on this website, and how you can manage your preferences. We have kept the language as plain as possible.

Last Updated: 14 April 2025

Section 01

What Are Cookies?

Cookies are small text files that a website places on your device (computer, phone, or tablet) when you visit it. They help the site work correctly, remember your preferences, and collect information about how the site is used.

Cookies are not programs — they cannot run code or carry viruses. They are simply small records that your browser stores and sends back to the website when you return.

Section 02

Cookies We Use

Essential Cookies Always Active

These cookies are necessary for the website to function. They handle things like remembering your cookie consent choice. They cannot be switched off because the site depends on them.

  • Cookie consent preference storage (cookieConsent)
  • Session management for basic site functionality

Duration: session or up to 12 months

Analytics Cookies Optional

These cookies help us understand how visitors use the site — which pages are most visited, how long people stay, and where they came from. The data is aggregated and anonymous.

  • Page view and session tracking (e.g. Google Analytics, if enabled)
  • Referral source tracking

Duration: up to 2 years (persistent)

Marketing Cookies Optional

These cookies may be set by advertising platforms to track visits across websites and build a profile of your interests for advertising purposes. We do not currently use these, but may do so in future.

  • Cross-site visit tracking (if advertising is introduced)
  • Ad personalisation data

Duration: up to 2 years (persistent)

Preference Cookies Optional

These cookies remember settings you have chosen, such as language or region preferences, so you do not need to re-enter them each visit.

  • Language or regional preference storage
  • UI setting memory

Duration: up to 12 months (persistent)

Section 03

Third-Party Cookies

Some cookies on this site may be set by third-party services we use. These include:

  • Google Analytics — used (where consent is given) to collect anonymised usage data
  • Advertising networks — may be used in future if paid advertising is introduced

These third-party providers have their own privacy policies. We recommend reviewing them if you have concerns about how they handle data.

Section 04

Cookie Duration

Cookies fall into two duration categories:

  • Session cookies: these are deleted automatically when you close your browser. They hold temporary data needed only during your visit.
  • Persistent cookies: these remain on your device for a set period after your visit. The durations for each category are noted in Section 02 above.

Section 06

Managing Cookies in Your Browser

You can also manage or delete cookies directly in your browser settings. Select your browser below for instructions.

Google Chrome

1. Click the three-dot menu in the top-right corner.

2. Select Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred option: Allow all, Block third-party, or Block all.

4. To delete existing cookies: Settings → Privacy and security → Clear browsing data, then tick Cookies.

Mozilla Firefox

1. Click the hamburger menu (☰) → Settings.

2. Go to Privacy & Security → Enhanced Tracking Protection.

3. Choose Standard, Strict, or Custom cookie settings.

4. To clear cookies: same panel → Cookies and Site Data → Clear Data.

Safari

1. Go to Safari → Preferences (Mac) or Settings (iOS).

2. Click the Privacy tab.

3. Choose your cookie and tracking settings.

4. To delete cookies: Manage Website Data → select sites or Remove All.

Microsoft Edge

1. Click the three-dot menu → Settings.

2. Go to Cookies and site permissions → Cookies and site data.

3. Toggle options for blocking third-party cookies or blocking all.

4. To clear cookies: Privacy, search, and services → Clear browsing data.

On mobile browsers, settings are typically found under your device's Settings → Browser → Privacy menu. The exact path varies by device and browser version.

Section 07

Your Rights and Controls

  • You may withdraw cookie consent at any time using the toggles in Section 05 above
  • Disabling analytics cookies means we will not be able to improve the site based on usage patterns — but this will not affect your ability to use the site
  • Disabling preference cookies may mean some settings need to be re-entered on future visits
  • Essential cookies cannot be disabled as they are required for the site to function

For questions about cookies or data handling, contact us at [email protected]. For further information about your rights under the Personal Data Protection Act 2010 (Malaysia), visit the Department of Personal Data Protection (JPDP) at pdp.gov.my.